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Custom Wallpaper Murals - Information & Advice

  • How To Order

  • Three ways to customise your wall

    1. Upload your own image or design.

    2. Browse our collection of images and designs and select the image you like.

    3. Check out our wallpaper maps, just enter your postcode for a detailed wallpaper map of your area.

    Measure Your Wall | Select Your Image | Choose Your Wallpaper

  • What can I make into a wall graphic?

    The options are limitless. Any picture you have that is high enough resolution can be printed for your walls. It doesn’t just stop at pictures though; any artwork or vector file can be printed as well.

  • What file formats do you accept?

    We can accept any of the following file types for producing custom printed wallpaper:

    • JPG or PNG
    • TIFF - Flattened image with no layers
    • AI - Vector with fonts converted to outlines, links embedded
    • EPS - Vector with fonts converted to outlines, links embedded
    • PDF - Vector or raster image
    accepted file types

    Create your file at the output size you want your wallpaper mural to be, e.g. 350cms wide x 245cms high. The image resolution at this size should be at least 100ppi to a maximum of 300ppi.

    Remember to add an additional 50mm image bleed on all sides, this is to deal with the eventuality of your walls not being perfectly even.

  • How will I know what my mural looks like before ordering?

    When you place your order we will prepare and email you a proof for you to check. This proof will be a section of your image at 100% of the desired final print size so that you can inspect the detail. Once you approve the proof your order will be printed and despatched.
    Should you decide not to proceed after checking your proof we will refund the full value of your order.

  • Is my image a high enough resolution or quality for a wall mural?

    Below is a rough guide to check if your image file is suitable for your wall size.

    image resolution check

    Use our free file checking service if you are not sure if your image file is suitable for wallpaper printing to a large size. We will evaluate your file at the wall size you specified and report back our results to you.

    MORE - Free File Check

  • How do I create repeating pattern wallpaper?

    We love creating patterns, but in the past, tiling them always involved a lot of trial and error to make the edges line up. Now, Adobe Illustrator does that work for you. Follow this simple tutorial, by Byron Hudson, that uses two vector images.

    MORE - Create A Repeating Pattern Tutorial

  • Wallpaper Media

  • What wallpaper materials does Redcliffe offer?

    Standard Smooth - HP PVC-Free Wallpaper is an ultra-smooth finish, prepasted 165gsm wallcovering with an approved fire certificate. It meets commercial wallcovering standards and has an indoor display permanence of up to 20 years. Mould and mildew resistant

    Premium Smooth - Muraspec Digimura Smooth is a unique wallpaper product that has a satin non-textured finish. A paste-the-wall not the wallcovering product that is clean and simple to install and won't damage surfaces when it is removed.

    Self Adhesive - FabriTac® Self Adhesive Wall Fabric - removable and repositionable! A great printable fabric surface, combined with its unique patented adhesive, makes this the ideal solution for putting large format images on walls. Anyone can easily apply, position, re-position or remove this wallpaper.

  • FREE wallpaper samples

    FREE Printed Samples of Wallpaper Media.

    We have produced free printed samples of all currently available custom wallpaper media. Each wallpaper sample has a full colour image for you to evaluate colour saturation and density.

    MORE - Order Wallpaper Samples

  • Measuring Your Wall

  • Measure your wall in different places

    To ensure accuracy measure your wall carefully in different places and note the dimensions. Few walls are truly square or perfectly vertical, you may find that you get slightly different measurements when checking the height or the width of your wall, just select the greater of the two measurements. Feel free to call us about an unusual room or difficult walls such as a stairwell.

    MORE - Measuring Your Wall

  • Unusual room or difficult wall?

    If you have a sloping wall or a wall that isn’t square or rectangle then you simply need to measure the widest and tallest part of your wall to get the height and width. When you come to hang the wallpaper, you simply trim away the excess paper.

    Do you have a really odd shaped wall? No problem! Take a picture of your wall and email it to: support@redcliffe.co.uk

  • Fixtures and fittings

    When measuring your wall, please be aware of any fixtures or fittings that may obscure parts of your chosen image! An extra bleed of 100mm is added to the far left and far right panels and to the top and bottom of your custom printed wallpaper panels at no extra cost, this extra ensures that you are easily able to fully cover your wall. The excess can be trimmed away after installation.

  • Preparation

  • Preparing your wall

    Make sure that the bare wall is sound, clean and dry. Remove all loose paint, plaster or old paper and fill all holes and cracks with filler, smoothing down the surface when it is set.

  • "Size" the wall

    Prior to wallpapering it's a good idea to "size" the wall as this seals porous surfaces to prevent the paste from drying too fast and it also aids slip and slide when papering. Beeline Primer Sealer is a highly recommended wallpaper "size" product as it does all of the above and also helps reduce seam splits, raised edges and bubbling of wallpaper.

  • Installing Your Wall Mural

  • What's in the box?

    Your wallpaper mural order will arrive with a set of instructions that you can follow to make sure things go smoothly when you are installing. Your mural is split into the minimum number of panels possible to minimise the number of joins. This means panel widths can be between 800mm to 1200mm wide, dependant on the size of the wall. Each panel is labelled at the top - Panel A, Panel B, Panel C, Panel D etc.

    layout wallpaper panels

  • Do I have to paste the wallpaper?

    Our standard wallpaper, made by HP, is ready pasted - just soak each pre-pasted panel in water for 15 seconds before hanging.

    Our premium wallpaper, made by Digimura, is paste the wall - apply undiluted adhesive to the wall surface to be covered.

    Our self adhesive fabric, made by FabriTac, is paste free, which means there is no need for messy and time consuming pasting.

    MORE - Wallpaper Pasting

  • Simple and perfectly matched seams

    Your mural is produced with the minimum number of panels to cover your wall, the panels are designed to overlap by 30mm and your finished mural will look great just as it is with the overlap. But for a close to seamless look you may decide to double cut your panels to trim the overlap. Double cutting is a technique used to obtain perfectly fitted seams. This is done by overlapping one panel of wallpaper over the other until the image or patterns are perfectly matched. Then a sharp blade is used to cut through both layers. The excess edges are then removed.

    MORE - Matched Seams

  • Looking for a decorating contractor for your wallpaper?

    If you are not familiar with hanging wallpaper we recommend that you contact a professional decorating contractor who will be able to hang the wallpaper on your behalf. The Painting and Decorating Association represents thousands of painters and decorators across the UK and will help you find a recommended PDA member in your area.

    MORE - UK Wallpaper Installation

  • Delivery

  • Can I check the status of my order?

    No problem! The order confirmation email you receive will give you an order reference number that you can use to let you know exactly where your delivery is up to.

    MORE - Check My Order Status

  • How long will it take to receive my order?

    It usually takes from 2 to 3 business days to process and prepare your wallpaper proofs for you to approve. Once you have approved the proofs please allow 7 working days to print and despatch your order.
    Please allow longer for preparing Ordnance Survey historic wallpaper maps, these were originally hand drawn maps that require careful compilation of multiple map tiles.

  • My wall mural arrived damaged! What do I do?

    If your order arrived damaged or defective, please follow the instructions below and one of our representatives will quickly ship out a replacement.
    1. Take a digital photo of the damaged item; include a photo of the box if it was also damaged.
    2. Attach your digital photos to an email and send them to: support@redcliffe.co.uk. Be sure to include the full name on the order, order reference number and a brief description of the damage.
    3. You will receive an email within 1-2 business days to let you know that your return is being processed.

  • What is your returns and refund policy?

    We are confident that you will be delighted with your custom printed wallpaper mural. Please contact us should you have any questions or experience any problems and we will do our utmost to resolve any problem to your satisfaction. We are here to help you with questions or queries you may have:
    Please e-mail us - support@redcliffe.co.uk or call us on 0117 952 0105.

    We offer a 100% refund if you are not happy with your order. You have the right to return it within 7 days of receipt and we will refund you the full purchase price.

    MORE - Refunds and Returns


For more information or advice on wallpaper murals please call Louise Bradforth - 0117 952 6065 or Jo Burr - 0117 952 6067