Last Revised: March 2019
The term ‘Redcliffe Imaging’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 21 Dragon Court, Crofts End Road, Bristol BS5 7XX. Our company registration number is 1661846, Bristol. The term ‘you’ refers to the user or viewer of our website.
All prices quoted exclude delivery and VAT which will be added at the current rate. Prices quoted for wallpaper graphics are subject to sight of the artwork, we reserve the right to requote for work where retouching, scanning or artwork amendments are required. Where a guaranteed deadline has been agreed, subject to artwork received by a specific time, we reserve the right to requote if the artwork is not received by the agreed time. No print work will commence without client approval being given.
We are confident that you will be delighted with your custom printed wallpaper mural.
Please contact us should you have any questions or experience any problems and we will do our utmost to resolve any problem to
We are here to help you with questions or queries you may have:
If you are not satisfied with your order we offer you the right to return it within 7 days of receipt and we will refund you the full purchase price.
Before returning your wallpaper order you must contact Redcliffe Customer Services and obtain an authorisation reference. Please e-mail us at firstname.lastname@example.org or call us on 0117 952 0105.
You will be asked to return the whole wallpaper mural in its original packaging using a signed for delivery service for proof of delivery back to us.
Please note that we are not liable for wrongly measured walls or any damage caused by incorrect installation. If you are not familiar with hanging wallpaper we recommend that you contact a professional decorating contractor who will be able to hang the wallpaper on your behalf.
Copyright is a set of exclusive rights granted to you, the creator of an original image or artwork. Copyright includes the right for you to print, copy, distribute and adapt your work. So when you create an image or an artwork then copyright automatically exists in that work and it belongs to you. Images are protected for the lifetime of the creator, e.g. the artist or photographer, and for 70 years after his or her death.
Using the wallpaper design tool and wallpaper printing services means agreeing to the terms outlined below:
Images aren’t free to use just because they’re online – you need to get permission to use them. Infringement of copyright may result in monetary damages, lawsuits, costly legal fees and under some circumstances, criminal charges.
We offer a professional delivery and tracking service using ParcelForce or UPS. To help us ensure your order delivery arrives safely and on time we require a full delivery address including postcode, the name of the recipient and a contact telephone number - (Mobile Preferable). You will be emailed or text with a confirmation of the delivery address details and a tracking number to monitor the progress of the delivery and view "proof of delivery" details.
In the unlikely events of goods being received damaged in transit, please ensure the recipient signs for the goods as "damaged" and contact us immediately.
We take great pride in all the work we produce and have a thorough understanding of the materials and systems we use. This ensures that we receive a mimimal level of complaints in relation to the number of orders we handle.
Should you experience any problem or difficulties then please contact Tom Chard (Manager) - email email@example.com or telephone 0117 952 0105. We will do our utmost to resolve any problem to your satisfaction.